Cancellation policy & cancellation form

Here you come to our online portal for returns

Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers are every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:

A. Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

In order to exercise your right of cancellation, you (HUBER Leube Arnold GbR, Pitzlingerstr. 3a, 86932 Pürgen, Germany, Tel.: +49 95459569, Fax: 08196857999, email: by means of a clear explanation ( z. B. a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached model cancellation form, but this is not prescribed.

You can also electronically fill out and transmit the sample cancellation form or another clear explanation on our website If you make use of this option, we will send you a confirmation of the receipt of such a revocation immediately (e.g. by email).

To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You must send or hand over the goods to us or to Hypeneedz / Returns, Stahlgruberring 41, 81829, Munich immediately and in any case within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is preserved if you send the goods before the deadline of fourteen days.

They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties, properties and functioning of the goods not necessary to deal with them.

Exclusion or premature expiry of the right of cancellation

The right of withdrawal does not apply to consumers who are not a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time of the contract.

According to Section 312g (2) No. 9 BGB, there is a right of withdrawal, unless otherwise agreed, not for contracts for providing services in connection with leisure activities if the contract provides for a specific date or period for the provision. According to this, a right of withdrawal is also excluded from contracts that are the subject of the sale of tickets for scheduled leisure events.

Connected/financed business

If you finance this contract through a loan and cancel it later, you will no longer be bound by the loan contract, provided that both contracts form an economic unit. This can be assumed in particular if we are your lender at the same time or if your lender uses the financing of our participation. If we have already received the loan if the revocation is effective or when the goods are returned, your lender will enter our rights and obligations from the financed contract in relation to you in relation to the legal consequences of the revocation or return. The latter does not apply if the present contract has the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual commitment as much as possible, make use of your right of withdrawal and also revoke the loan contract if you are also entitled to a right of withdrawal.

B. cancellation form

If you want to revoke the contract, please fill out this form and send it back.


Hypeneedz - Returns
Steelgruberring 41
81829 Munich
Fax: 08196857999

Hereby revoked (n) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)



Ordered on (*) __________ / received on (*) __________________

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only when notifying paper)


(*) Incorrect painting


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